Despite being home-based, Airbnb / VRBO is a business. As such, hosts have a legal obligation to keep their property properly maintained and a duty of care to ensure the safety of visitors. If a guest is injured because the property owner did not actively do their best to protect them, there may be grounds for an Airbnb injury insurance claim or even a lawsuit.
Just like homes and commercial properties, vacation rentals are bound by premises liability laws. Accidents must be avoided by conducting regular inspections and maintenance to ensure a high standard of safety is upheld and by warning guests of any potential hazards. Many an Airbnb injury claim results from perilous conditions such as:
- Uneven surfaces – holes in the yard, cracked flooring, loose or torn carpets or rugs
- Defective steps or stairs and broken or missing handrails
- Inadequate lighting
- Slippery floors that are highly polished or waxed or wet from a spill or cleaning
- Leaking appliances, roofs, showers, or bathtubs
- Walkways cluttered with obstructions and/or protruding objects like nails and splinters
- Lack of signage demarcating dangerous areas.
On top of slip and fall accidents, some renters have reported Airbnb assaults or sexual abuse. Part of a property owner’s duty of care is implementing reasonable security measures to prevent possible assaults, robberies, theft, or property damage by a third party. If you are a victim of a crime committed on an Airbnb property, an Airbnb attorney can help you seek the highest settlement for your case.